Return Policy for Boozebag

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Return Policy

We strive to ensure that our customers are satisfied with their purchase of Boozebag products. However, if an issue arises during transportation, we offer a return policy to assist you.

1. Return Conditions

1.1 To be eligible for a return, you must meet the following conditions:

• The product must have been purchased from Boozebag and received by a wholesale customer.
• The return request must be submitted within 2 weeks of receiving the products.
• The return request must be supported with photos that demonstrate any damage or issues.
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2. Return Procedure

2.1 To initiate a return request, the wholesale customer must contact us within the specified timeframe through one of the following channels:

• Phone: +32 56 530 406
• Email: info@boozebag.eu
• WhatsApp: +32 470 332 740

2.2 When submitting the return request, the wholesale customer should provide the following information:

• Company name
• Contact details
• Order number
• Reason for return
• Photos as supporting evidence

2.3 Refunds will be processed within 4 weeks, usually once a month.

3. Return Limitations

3.1 Returned products must be undamaged and unopened. This also applies to the displays in which the products are packaged.

4. Questions and Comments

For any questions, comments, or further assistance, please contact us via:

• Email: info@boozebag.eu
• Phone: +32 56 530 406
• WhatsApp: +32 470 332 740